At Designer Op Shop we only provide the highest quality pre-loved and vintage designer clothing, we also value our customer service and gladly offer a 100% Satisfaction Guarantee. If a purchased garment does not fit or isn't what you expected we will happily exchange or refund the full order amount.

Please Contact Us with your details, order number and reason for exchange or refund to receive your Designer Op Shop return authorisation number.

Returns policy:
- Customer must include original receipt, tags and return authorisation number from Designer Op Shop with returned garment
- A return will not be excepted unless garments are in original purchased condition
- Items must be retured to Designer Op Shop within 7 days of purchase
- We require the customer to pay for postage on returned garments
- Refunds on DesignerOpShop.com.au website purchases only